A free workspace with a real inbox, contacts and pipeline — not a trial. Broadcast, automation and Shopify cart-recovery for a flat $19.99/mo. You pay Meta’s conversation fees directly to Meta — we never touch them, so we can’t mark them up.
No credit card · 100 customers + 1,000 conversations free · built for Shopify
A typical tool bills Meta’s fee through their dashboard + ~40% markup + a $49–79/mo plan → ≈ $94.00. With us, Meta’s fee stays between you and Meta.
No copy-paste, no spreadsheet — the record builds itself.
Meta charges per conversation. Some platforms route that fee through their own billing and quietly add 30–50%, then charge you $49–79/mo on top. We never touch Meta’s money — you pay Meta directly at their rate, and your bill from us is a flat $19.99.
Every WhatsApp chat in one place, across your team — no more conversations stuck on one staff phone.
A customer record behind every number — history, tags, orders — that’s yours to keep, not the platform’s.
Move conversations new → quoted → won. A lightweight CRM, not just a broadcast tool.
Segmented WhatsApp campaigns to opted-in customers — approval-gated so nothing goes out by accident.
Auto-replies, order updates and follow-ups that fire on their own — drafted for approval where it counts.
Let an AI draft replies and summarise threads — you approve sends. Pay only for what the agent does.
Connect your store and recover carts where customers actually reply. Order confirmations, shipping updates and COD verification — all from one inbox, all on Meta’s direct rate.
Bring your WhatsApp Business number onto the official API — guided, no developer needed.
Bring customers from a spreadsheet or Shopify. Every chat attaches to a real record automatically.
Your team replies from one inbox; campaigns and order flows run on their own — approval-gated.
Meta’s per-conversation fee is paid directly to Meta at their published rate — we never bill it or mark it up.
Directly to Meta. You connect your own WhatsApp Business account and Meta bills you at their published per-conversation rate for your country. FavCRM never collects or routes that fee — which is exactly why we can’t mark it up. Your bill from us is a flat $19.99/mo (or $0 on the free tier).
No. The free workspace is a real CRM — shared inbox, contacts and pipeline — with no time limit and no card. It covers 100 customers and 1,000 conversations a month. You only pay $19.99 when you want broadcast, automation and Shopify flows.
Price and honesty. They start at $49–79/mo and route Meta’s fee through their own billing, often marked up. We’re a flat $19.99 for the full automation stack, and Meta’s fee is paid directly by you at cost. We’re also a real CRM — inbox, contacts, pipeline — not just a broadcast tool.
No — FavCRM works as a standalone WhatsApp CRM. But on Shopify you get cart-recovery, order confirmations and COD verification out of the box.
Anywhere WhatsApp is how customers buy — Hong Kong, Southeast Asia, India, the Middle East and Latin America. The interface is in English, 繁中 and 粵.
Connect your number, import your contacts and run WhatsApp as a CRM today. No card, no markup, no invoice-two surprise.
FavCRM charges a flat software fee; Meta’s WhatsApp Business Platform conversation charges are billed directly by Meta to your account at Meta’s published rates — FavCRM does not collect or mark up those fees. Comparison figures (WATI, Zoko) are list software prices for illustration; the in-page calculator is illustrative. WhatsApp is a trademark of Meta Platforms, Inc. FavCRM is not affiliated with or endorsed by Meta.