MCP PROMPT · SUBSCRIPTIONS

/cancel-subscription

Cancel a subscription with confirmation gate and optional save attempt.

01 · The flow

What the agent does, in order.

  1. 01 Call list_subscriptions filtered by customer or use get_subscription if you have the ID.
  2. 02 Call get_subscription to confirm tier, amount, and current period end.
  3. 03 WARN the user: cancel_subscription stops future renewals. Existing paid period stays valid until the end date.
  4. 04 Optionally before cancelling, ask the user if they want to attempt a save: pause_subscription (temporary halt) or apply a save-discount via create_promotion + the customer's next billing cycle.
  5. 05 If proceeding, call cancel_subscription with subscriptionId.
  6. 06 Optionally call send_whatsapp_message with a cancellation-confirmation template that includes the period-end date.
02 · Tools called

4 typed tools in sequence.

  • list_subscriptions
  • get_subscription
  • cancel_subscription
  • send_whatsapp_message

Every tool ships with MCP annotations (title, readOnlyHint, destructiveHint, openWorldHint, idempotentHint). Clients can gate destructive calls before invoking. Full catalog: /server-card.json.

Try this in your agent.

Connect FavCRM to Cursor, Claude, ChatGPT, or any MCP client. Type /cancel-subscription in chat. Agent runs the steps in order.

Verified .