MCP PROMPT · SUBSCRIPTIONS
/cancel-subscription
Cancel a subscription with confirmation gate and optional save attempt.
01 · The flow
What the agent does, in order.
- 01 Call list_subscriptions filtered by customer or use get_subscription if you have the ID.
- 02 Call get_subscription to confirm tier, amount, and current period end.
- 03 WARN the user: cancel_subscription stops future renewals. Existing paid period stays valid until the end date.
- 04 Optionally before cancelling, ask the user if they want to attempt a save: pause_subscription (temporary halt) or apply a save-discount via create_promotion + the customer's next billing cycle.
- 05 If proceeding, call cancel_subscription with subscriptionId.
- 06 Optionally call send_whatsapp_message with a cancellation-confirmation template that includes the period-end date.
02 · Tools called
4 typed tools in sequence.
list_subscriptionsget_subscriptioncancel_subscriptionsend_whatsapp_message
Every tool ships with MCP annotations (title, readOnlyHint, destructiveHint, openWorldHint, idempotentHint). Clients can gate destructive calls before invoking. Full catalog: /server-card.json.
03 · Related
More subscriptions playbooks.
Try this in your agent.
Connect FavCRM to Cursor, Claude, ChatGPT, or any MCP client. Type /cancel-subscription in chat. Agent runs the steps in order.
Verified .