MCP PROMPT · LOYALTY

/issue-gift-reward

Pick a gift offer and issue it to a customer.

01 · The flow

What the agent does, in order.

  1. 01 Call search_members to find the accountId.
  2. 02 Call list_gift_offers to see active offers; if none match, ask the user to create one in the merchant portal first.
  3. 03 Call issue_rewards with accountId + giftOfferId (or pointsAmount for a points-based reward). Optionally include a personal note.
  4. 04 Optionally call send_whatsapp_message to notify the customer.
02 · Tools called

4 typed tools in sequence.

  • search_members
  • list_gift_offers
  • issue_rewards
  • send_whatsapp_message

Every tool ships with MCP annotations (title, readOnlyHint, destructiveHint, openWorldHint, idempotentHint). Clients can gate destructive calls before invoking. Full catalog: /server-card.json.

03 · Related

More loyalty playbooks.

Try this in your agent.

Connect FavCRM to Cursor, Claude, ChatGPT, or any MCP client. Type /issue-gift-reward in chat. Agent runs the steps in order.

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