MCP PROMPT · BOOKINGS

/handle-no-show

Mark a booking as no-show and apply the configured penalty.

01 · The flow

What the agent does, in order.

  1. 01 Call list_bookings with status="confirmed" and date filter (today, or the date the user mentioned).
  2. 02 Identify the booking the user is referring to via customer name + start time.
  3. 03 Call mark_no_show with bookingId. This records the no-show and triggers any merchant-configured penalty (cancellation fee, tier downgrade).
  4. 04 Optionally call send_whatsapp_message with a no-show follow-up template (configured by merchant).
  5. 05 Echo back the bookingId, customer name, and any penalty triggered.
02 · Tools called

3 typed tools in sequence.

  • list_bookings
  • mark_no_show
  • send_whatsapp_message

Every tool ships with MCP annotations (title, readOnlyHint, destructiveHint, openWorldHint, idempotentHint). Clients can gate destructive calls before invoking. Full catalog: /server-card.json.

03 · Related

More bookings playbooks.

Try this in your agent.

Connect FavCRM to Cursor, Claude, ChatGPT, or any MCP client. Type /handle-no-show in chat. Agent runs the steps in order.

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