Taxi fleets · WhatsApp team inbox

One company WhatsApp number,
every driver replies.

A customer messages your business number, and whichever driver is free replies — by voice, hands mostly free. Drivers come and go; the customer and the conversation stay with the company.

Download for Android (APK)Ask us on WhatsApp
v0.1.0 · Android 9+iOS coming soon
Official WhatsApp Business API14-day free trialNo credit cardHong Kong-based support
9:41●●● ᯤ ▮
試用期仲有 9 日 · 升級
收件箱
全部未接 2我嘅 3
?
陳生剛剛
▶ 0:14 聽日七點機場…
1
W?
+852 9123 45672 分鐘
而家有冇車喺荃灣?
2
李太10:12
你: 收到,5 分鐘到 ✓✓
M
Mr. Wong09:50
▶ 0:31 阿強: 到門口喇
黃小姐昨日
輝哥: 多謝晒 🙏
收件箱
團隊
設定
0:141.5×
「聽日朝早七點去機場,兩件行李」
我接阿強 接咗陳生
Why Team Inbox

One phone takes the booking. The whole fleet waits.

Your fleet runs on one WhatsApp number. Whoever is holding that phone is the only one who sees the job. If they're driving, the booking goes to Uber instead.

Before

One phone, one bottleneck

"Airport run at 7 tomorrow?" — only whoever holds the number sees it. If they're with a fare, nobody replies.

Before

Drivers can't type and drive

Hands on the wheel, eyes on the road. Typing is slow and unsafe — but voice WhatsApp is already how they talk.

Before

A driver leaves, the customer leaves too

When a driver goes, the customers and conversations on their phone go with them. The company keeps nothing.

Team Inbox

One company number, one shared inbox

The same official WhatsApp API number reaches — and replies from — every driver's own phone. The number and the customer always stay with the company.

Team Inbox

Voice comes first

A big record button, one-tap playback, 1.5×/2× speed, and a Cantonese transcript — a red-light glance is enough to know what the customer needs.

Team Inbox

"I've got it" — no roster needed

An unclaimed booking shows amber. A driver taps I've got it and the whole team sees who owns it. That's the whole system.

How it works

Three steps, ten minutes

Connect your company WhatsApp number

Sign in with Facebook and connect your existing WhatsApp Business number, or apply for a new one. About three minutes.

Invite your drivers

Send one WhatsApp link. Drivers tap it and register with their own phone number — no email, no password.

A customer messages, the whole team sees it

Whoever's free taps I've got it and replies by voice. The owner can always see who took which job.

I've got it
0:141.5×
「聽日朝早七點去機場,兩件行李,同上次一樣地址」
08:31
阿明收到,聽日 6:45 到樓下 👍08:33 ✓✓
阿強 轉交咗俾 阿明 · 08:41
阿明
0:09
08:44 ✓
Voice first

Reply even while driving

This isn't a voice feature bolted on — the whole app is built around voice.

  • 1
    The record button is the biggest thing on screen
    Reachable with one thumb — release to send, swipe left to cancel.
  • 2
    Tap once to play, next message auto-plays
    1.5× and 2× speed — no need to tap through message after message.
  • 3
    Cantonese transcripts
    Voice notes are transcribed automatically — a glance at a red light is enough.
  • 4
    Quick replies
    "Got it, 5 minutes away", "What's the address?", "I'm outside" — one tap to send.
Pricing

HK$380/month for 3 drivers

Less than one airport fare. Extra drivers are HK$100 each. No annual contract — cancel any time.

HK$380 /mo
  • 3 driver seats included
  • Extra drivers +HK$100/mo
  • Official WhatsApp Business API
  • Voice, transcripts, quick replies, I've got it
  • Customer records, trip logs, spend totals
  • WhatsApp support
Start your 14-day free trial
How does the trial work?

Download and your 14-day free trial starts immediately — every feature, 3 seats, no credit card. We'll remind you before it ends; if you don't upgrade you can still receive messages, just not reply — nothing is lost.

3 driversHK$380/mo
5 driversHK$580/mo
10 driversHK$1,080/mo

Meta's WhatsApp conversation fees are separate — the app tells you before anything is sent.

Team Inbox by FavCRMGoogle Play · Android 9 and above
Get it on Google Play

Free to install · the company owner handles the subscription

WhatsApp support

v0.1.0

iOS — coming soon
Install

Get it on Google Play

Now on Google Play. The iOS version is in review.

  • 1
    Install from Google PlaySearch for Team Inbox, or tap the button above. Nothing unusual — it installs like any other app.
  • 2
    Sign in with your phone numberThe code arrives over WhatsApp. No password, no email.
  • 3
    Owners create the company, drivers tap the inviteThe owner connects the company WhatsApp Business number; one link adds each driver to the team.
Subscriptions are handled by the company owner on favcrm.io. Driver accounts are invited by the company and cost the driver nothing.
FAQ

Questions you might have

Does every driver need WhatsApp Business?

No. You only need one company WhatsApp Business number. Drivers sign in to Team Inbox with their own regular phone number — their personal WhatsApp is never touched.

Which number does the customer see?

Always the company number. Customers never see a driver's personal phone. When a driver leaves, remove their seat with one tap — the customers and conversations stay with the company.

Is there an iPhone version?

Android is on Google Play now. iOS is in review — when it lands you sign in with the same account, no re-registration, and a fleet can mix Android and iPhone.

What's the WhatsApp 24-hour rule?

If more than 24 hours pass since the customer's last message, Meta requires an approved template message to reopen the conversation. The app gives you a button for that — you don't have to manage it yourself.

Can I log each trip and fare?

Yes. Tap Log trip on any conversation and enter pickup, drop-off, and fare. The customer's page shows total spend and their most common pickup and drop-off points.

車隊通 Team Inbox
Team Inbox · by FavCRM

Start today — the first job won't slip away

Download for Android now — 14 days free, 3 seats.