INDUSTRIES
Same booking. Different job.
Salons watch packages, classes watch capacity, tutors watch make-ups, venues watch access. Pick your trade and see how it runs.
- 01
Salon and beauty software
One person doing three jobs: the treatment, the WhatsApp replies, and remembering who has sessions left.
Cannot reply mid-treatment, so the enquiry goes elsewhere
- 02
Fitness and class software
Timetable, capacity, class passes, memberships — four ledgers that should be one.
Recurring classes recreated by hand each time
- 03
Tutor booking software
Scheduling, make-ups, payment, parent updates — one student, four places.
Reschedules and make-ups break the lesson count
- 04
Court and venue booking
The courts have to stay open. That does not mean someone has to stay with them.
Someone on site all day to take payment and open up
Every trade counts something different
The same “one booking” means four completely different things to remember. That is why a general-purpose booking tool runs out of road in Hong Kong service businesses.
What they share
The mechanics differ. The underlying problem does not: customers book over WhatsApp, and the record ends up in several places.
- 01Customers book on WhatsApp
Enquiries, reschedules and balance questions all happen in a thread that cannot hold a record.
- 02A free no-show costs you
Without a deposit the slot just empties. With one, the cost sits with the person who booked it.
- 03Two versions of the balance
Packages, classes and hours tracked by hand mean staff and customer each hold a different number.
- 04Follow-up runs on memory
Who is running out, who has lapsed, who still owes — without a system that is guesswork.