FavCRM Website & Enquiry
More than a website.Every enquiryhas a next step.
A fixed-structure, fixed-scope, fixed-price business website. The site answers the repeat questions; every enquiry — web form or WhatsApp — lands in FavCRM with an owner and a next step, and can carry on to booking, quoting and payment.
HK$9,800 fixed price · no quote-waiting
- HK$9,800
- fixed price, no quote-waiting
- 7 working days
- first draft after content is received
- 2 revision rounds
- consolidated revisions in scope
- Hong Kong team
- set up for you, talk to a person
01 · The problem
Enquiries scattered across four places, and the lost ones go unnoticed.
Email, WhatsApp, phone calls and referrals — enquiries land everywhere and nobody knows who is still waiting. A buyer searches the company before a tender or referral call; if the proof is missing, they ask the next supplier.
02 · How it works
One submit, straight into FavCRM.
This is not “you have mail”. Every enquiry becomes a follow-up-able record: customer identity, source, owner and next step, all in one system.
- 01
Customer enquires
Website form or WhatsApp, with phone or email — at least one. Built for Hong Kong’s WhatsApp-first habit.
- 02
The system catches it
A customer record is created or matched, a Lead is opened, and source, UTM and timestamp are all kept.
- 03
Someone owns it
The enquiry lands in the Unified Inbox, gets an owner and a follow-up task — you can see at a glance who is still waiting.
- 04
AI drafts, you approve
AI drafts the reply from material you have approved; anything important waits for your sign-off before it goes out.
03 · Fixed scope
The scope is written down. That is why the price can be fixed.
Included
- One language, 5 standard pages (Home, Services, About, Blog, Contact)
- Up to 6 services and 10 FAQs
- CMS and blog system: edit content and publish posts yourself, no redeploy needed
- Up to 3 articles you supply uploaded for you
- Enquiry form with source attribution, notification and basic Lead status
- Basic SEO setup (titles, descriptions, social image, sitemap, structured data)
- Analytics setup
- Domain connection and SSL
Quoted separately
- Second language, additional pages
- Article writing, translation, professional copywriting
- Old blog migration, bulk image processing
- Photography, brand design
- Advanced SEO, topic research
- Extra design, custom structure
Anything outside the fixed scope is quoted separately, in writing, before work starts. Booking, payments, memberships and the official WhatsApp Business API keep the existing FavCRM module prices — there is no separate “website customer” price list.
04 · Example flows
See three website directions.
These are illustrative page and enquiry-flow directions. A demo is labelled LIVE only after its form-to-CRM flow has passed end-to-end acceptance.
05 · Pricing
One price, in writing.
FAVCRM WEBSITE & ENQUIRY · FIXED SCOPE
HK$9,800one-off · fixed price
- 50% deposit to schedule, 50% before launch
- First draft 7 working days after content is received
- Two consolidated revision rounds
- Fixed SOW: page count, content limits, exclusions in writing
Website & Enquiry Care
optional · confirmed before launch
Hosting, SSL, CMS / blog, form-to-Inbox and basic monitoring can be added through Care. Scope, monthly price and terms are confirmed in the SOW; it does not start automatically.
Add more when you need it
All existing FavCRM modules, at existing module prices:
06 · Process
It starts with one message.
- 01
WhatsApp “Demo please”
One tap starts a walkthrough of the fixed scope and enquiry flow. A live site is presented as a demo only after its end-to-end flow has passed acceptance.
- 02
15-minute fit call
We walk through your services, your content, and whether the fixed scope fits. If it does not, we say so.
- 03
Fixed SOW + 50% deposit
Page count, content limits, revision rounds and delivery date — all written into the statement of work.
- 04
First draft in 7 working days
Counted from when content is complete. Two consolidated revision rounds within scope.
- 05
Launch + final payment
Domain connected, CRM wired and the enquiry flow tested end to end. If you choose Care, its scope and monthly price are confirmed in writing before launch.
07 · FAQ
Ask before you buy.
What does HK$9,800 include?
One language, 5 standard pages, template build, CMS and blog system, up to 3 articles you supply uploaded, the enquiry form, CRM and Inbox wiring, basic SEO and domain connection. Fixed structure, fixed scope; extras (second language, more pages, copywriting, photography, blog migration) are quoted separately.
How long does it take?
First draft 7 working days after content is received, with two consolidated revision rounds. Payment is 50% deposit to schedule and 50% before launch.
Do I have to sign a long contract?
The HK$9,800 website build is a one-off fixed price. Ongoing hosting, support or Website Care is optional; its scope, monthly price and terms are confirmed in writing before launch.
How do enquiries get into the CRM?
On submit, the system creates or matches a customer record, opens a Lead, and drops the conversation into the Unified Inbox — with an owner and a next-step task. WhatsApp enquiries land in the same Inbox.
Can I add online booking and deposits later?
Yes. Booking, payments, memberships and the official WhatsApp Business API are existing FavCRM modules at existing module prices — there is no separate price list for website customers.
Will AI reply to customers automatically?
AI drafts replies from material you have approved; anything important waits for your approval under your settings before it is sent.
08 · Start
Every enquiryhas a next step.
HK$9,800 fixed · no quote-waiting · fixed scope · set up by the Hong Kong team. One tap — discuss the scope and flow on WhatsApp.