FavCRM

INDUSTRIES / CLINICS & WELLNESS

Clinic & wellness booking software

Stop losing practitioner hours to unpaid first-visit no-shows and tracking 6-session treatment plans on paper cards.

  • Physiotherapy & rehab
  • Chiropractic & osteopathy
  • Acupuncture & TCM
  • Counselling & allied health
  • Medspa & wellness clinics
Start free

Physiotherapy practices, chiropractic clinics, acupuncture and TCM practitioners, counselling offices, and wellness studios run on structured care continuity: booking the right practitioner and treatment room, collecting initial-consult deposits, counting down multi-visit care plans, and checking in between appointments. FavCRM keeps bookings, session packs, client history, and official WhatsApp follow-up on one record.

How a clinic day runs

When practitioner schedules, room availability, and care-pack balances live together, reception stops playing phone tag.

  1. 09:00

    New-patient slot held with a deposit

    First-time clients choose a practitioner online, review your 24-hour reschedule policy, and pay a Stripe deposit before the slot locks.

  2. 11:30

    Practitioner and room stay in sync

    Buffer times and practitioner hours prevent overlapping consults or double-booked treatment rooms.

  3. 15:15

    Care-plan visit deducts automatically

    Completing session 3 of an 8-visit rehab package updates the balance on both the clinic timeline and the client’s phone.

  4. 17:45

    Post-visit check-in reviewed before send

    AI flags patients due for a two-week follow-up and drafts a concise check-in—held behind Approval Guard until your team approves.

Four clinic bottlenecks FavCRM removes

  • First-visit no-shows leave a 60-minute practitioner room empty

    Require an upfront deposit on initial consultations while letting returning package holders book in two taps

  • Front desk spends hours matching therapist calendars over WhatsApp and phone calls

    Clients book live practitioner availability on your Branded Client Portal 24/7

  • Multi-session rehab and wellness packages get miscounted on spreadsheets

    Automatic per-visit deduction with full audit history and client-visible balances

  • Clients drop off after symptom relief because nobody follows up at week two

    Overdue recall tasks surface automatically on the client CRM timeline

What AI prepares—and what stays human-approved

Wellness and allied-health practices cannot afford unreviewed automated messages. FavCRM lets AI prepare admin follow-ups while keeping every outbound message and balance change human-approved.

AI prepares

  • 48-hour post-session check-in drafts
  • Recall lists for clients who paused mid-treatment plan
  • Renewal reminders when 1–2 visits remain on a care pack

Always approved by you

  • Every outbound WhatsApp or client message
  • Package extensions, adjustments, and refunds
  • Fee waivers and schedule overrides

Explore OAuth 2.1 MCP & Approval Guard

Modules clinics start with

Start with Starter CRM ($0) or Simply Booking ($20/mo), then snap in session packs and official WhatsApp as you grow.

Common questions

Can new clients pay a deposit while existing clients deduct from a care package?

Yes. New consultations can require an online deposit via Stripe before confirmation, while returning clients with an active session pack book against their remaining visit balance.

Does FavCRM replace statutory hospital EHR or clinical charting software?

FavCRM is built for client operations—appointments, deposits, prepaid care packages, CRM notes, and WhatsApp follow-up. Practices requiring regulated statutory medical EHR or insurance-claim clearing pair their clinical notes software with FavCRM for front-desk booking and retention.

How is pricing structured for a multi-practitioner clinic?

Simply Booking is US$20/month (US$200/year) for up to 3 staff accounts, and FavCRM Pro is US$29/month (US$290/year) for up to 5 staff accounts including Memberships & Session Packs, official WhatsApp, and Scoped MCP.