WhatsApp commerce for Shopify, run as a real CRM — shared inbox, contacts and pipeline — on the official WhatsApp Business API. $19/mo flat, with a free tier that’s a real CRM, not a trial. Meta’s per-conversation fees go directly to Meta.
US$19 /month · free tier · no card
Your WhatsApp — as a real CRM.
Zoko is a strong Shopify-focused WhatsApp tool. If its catalog and commerce flows are central to how you sell, it may be the right fit. The honest split:
Why Shopify owners go looking for a Zoko alternative.
A higher monthly plan plus Meta’s per-conversation fees on top makes the real cost hard to read.
FavCRM is $19 flat. Meta bills you directly at Meta’s rate — we add $0.
A clock or a widget isn’t a CRM you can run your store on.
FavCRM’s free tier is a real CRM — inbox, contacts and pipeline, no card.
If you mainly answer customers and send the odd broadcast, a full commerce suite is overkill.
FavCRM does the core jobs well: inbox, contacts, pipeline, broadcast, automation.
A broadcast tool without a customer record behind each chat leaves you guessing.
FavCRM keeps a contact, history and pipeline stage behind every conversation.
Same official WhatsApp Business API. The difference is a flat $19, a real free CRM, and Meta’s fees paid at the source.
A real WhatsApp CRM. $19 flat.
Commerce-rich, but priced above $19.
Zoko is a well-built, Shopify-focused WhatsApp platform — strong if WhatsApp catalog and commerce flows are core to your store.
Its plans start above $19, and Meta’s per-conversation fees apply on top. Verify current pricing at zoko.io.
If you mainly need a shared inbox, contacts and broadcasts on a small Shopify store, FavCRM covers the same core jobs at a flat $19 with a free real-CRM tier.
Zoko characteristics described from its public pricing and product documentation as of June 2026; pricing and terms change — confirm current details at zoko.io. “Zoko” is a trademark of its respective owner; this is an independent comparison and is not affiliated with or endorsed by Zoko.
Every WhatsApp chat in one place, with a customer record and pipeline stage behind it.
Campaigns, cart recovery and automated replies — included at $19/mo flat.
Connect your own WhatsApp Business account; Meta bills you directly at their rate.
Sync customers and orders, and send order updates over WhatsApp.
FavCRM WhatsApp CRM is the official-API inbox + CRM for small Shopify stores — not an enterprise contact-center, and not a tool that profits from Meta’s message fees.
Free tier · no credit card
Cancel anytime · no contract · no setup fee.
Connect your WhatsApp, run your inbox, organize your contacts — free, no card. Move to $19 when you want broadcast and automation.
WhatsApp CRM is the official-API WhatsApp inbox & CRM from FavCRM — the all-in-one customer platform.